Legal
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Last updated: January 2026

1. Data Controller

The data controller responsible for processing your personal data is:

2. Data We Collect

We collect the following categories of personal data when you interact with our services:

• Contact Information: Name, email address, phone number, company name
• Project Data: Project descriptions, requirements, technical specifications
• Communication Records: Email correspondence, form submissions, consultation notes
• Technical Data: IP address, browser type, device information, usage patterns
• Payment Information: Billing address and transaction records (processed via secure third-party providers)

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined by the EU General Data Protection Regulation (GDPR):

• Contractual Necessity (Article 6(1)(b)): Processing required to fulfill our contractual obligations or to take steps at your request before entering into a contract
• Legitimate Interest (Article 6(1)(f)): Processing necessary for our legitimate business interests, including service improvement, marketing, and security
• Consent (Article 6(1)(a)): Where you have given explicit consent for specific processing activities
• Legal Obligation (Article 6(1)(c)): Processing required to comply with applicable laws and regulations

4. How We Use Your Data

StratovantaSystems uses your personal data for the following purposes:

• Providing and delivering web development, server automation, and backend architecture services
• Communicating about projects, proposals, and technical consultations
• Processing payments and managing billing relationships
• Sending service updates, security notifications, and relevant technical information
• Improving our services, website functionality, and user experience
• Complying with legal obligations and regulatory requirements
• Detecting and preventing fraud, unauthorized access, and security incidents

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Active Client Data: Duration of the business relationship plus 6 years for legal compliance
• Prospect Data: Up to 24 months from last interaction unless consent is withdrawn
• Financial Records: 7 years as required by Spanish tax regulations
• Technical Logs: 12 months for security and performance monitoring

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access (Article 15): Request a copy of all personal data we hold about you
• Right to Rectification (Article 16): Request correction of inaccurate or incomplete data
• Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten")
• Right to Restriction (Article 18): Request limitation of processing in certain circumstances
• Right to Data Portability (Article 20): Receive your data in a structured, commonly used format
• Right to Object (Article 21): Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Data Security

StratovantaSystems implements appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• Incident response procedures and breach notification protocols

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information, please refer to our Cookies Policy below.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website. Continued use of our services constitutes acceptance of the updated policy.

11. Contact and Supervisory Authority

For questions about this policy or to exercise your rights, contact:

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):

Last updated: January 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies We Use

StratovantaSystems uses the following categories of cookies:

3. Third-Party Cookies

We may use services that set their own cookies:

• Google Analytics: Website usage analysis (anonymized IP addresses)
• Google Maps: Embedded map functionality on our contact page
• Payment Processors: Secure transaction handling

4. Managing Cookies

You can control and manage cookies through:

• Our cookie consent banner (appears on first visit)
• Browser settings (instructions vary by browser)
• Opt-out links provided by third-party services

Note: Disabling essential cookies may impair website functionality.

5. Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a specified period (typically 12 months maximum)

6. Updates to This Policy

We may update this Cookies Policy to reflect changes in technology or legislation. Check this page periodically for updates.

7. Contact

For questions about our cookie practices, contact:

Last updated: January 2026

1. Overview

StratovantaSystems is committed to delivering high-quality web development, server automation, and backend architecture services. This Refund Policy outlines the conditions under which refunds may be issued.

2. Project-Based Services

For custom development projects, refunds are handled as follows:

• Before Project Commencement: Full refund of any advance payment minus administrative fees (5%)
• During Active Development: Refund calculated based on percentage of work completed. Unused portions of prepaid milestones may be refunded
• After Delivery: No refund for completed work that meets agreed specifications. Defects will be addressed under warranty (see Section 5)

3. Subscription Services

For ongoing maintenance, monitoring, or support subscriptions:

• Monthly subscriptions may be cancelled with 30 days' notice
• Annual subscriptions may be refunded on a pro-rata basis within the first 90 days
• No refund for periods during which services were actively utilized

4. Refund Request Process

To request a refund:

1. Submit a written request to [email protected]
2. Include your project reference number and reason for the refund request
3. We will review your request within 5 business days
4. If approved, refunds are processed within 14 business days to the original payment method

5. Warranty and Defect Resolution

All delivered work includes a 90-day warranty period covering:

• Bugs or defects present at the time of delivery
• Non-conformance with agreed specifications
• Security vulnerabilities in delivered code

During the warranty period, StratovantaSystems will remedy defects at no additional cost. Warranty does not cover issues arising from client modifications, third-party integrations, or environmental changes.

6. Non-Refundable Items

The following are not eligible for refunds:

• Work completed and approved by the client
• Third-party licenses or software purchases
• Domain registration fees
• Hosting setup fees after account activation
• Consultation sessions that have been delivered

7. Dispute Resolution

In case of refund disputes:

• Both parties agree to attempt resolution through direct communication
• If unresolved, disputes may be submitted to mediation
• Spanish law governs all refund-related matters
• Jurisdiction: Courts of Vigo, Pontevedra, España

8. Contact

Last updated: January 2026

1. Acceptance of Terms

By accessing or using the services provided by StratovantaSystems ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Services Description

StratovantaSystems provides web development, server infrastructure automation, backend architecture design, and related technical services. Services include but are not limited to:

• Custom web application development
• Server deployment and automation
• Database design and optimization
• API development and integration
• Security auditing and implementation
• Cloud infrastructure migration
• Technical consulting and architecture review

3. Client Obligations

Clients agree to:

• Provide accurate, complete, and timely information required for project execution
• Designate a single point of contact with decision-making authority
• Review and approve deliverables within agreed timeframes
• Make payments according to the agreed schedule
• Maintain confidentiality of proprietary information shared during the engagement

4. Intellectual Property

Unless otherwise agreed in writing:

• Upon full payment, clients receive ownership of custom code developed specifically for their project
• StratovantaSystems retains rights to general methodologies, frameworks, and pre-existing tools
• Client data and content remain the exclusive property of the client
• Neither party may use the other's trademarks without written permission

5. Payment Terms

• Invoices are due within 15 days of issue unless otherwise agreed
• Late payments incur a 2% monthly fee
• Work may be suspended after 30 days of non-payment
• All prices are in Euros (€) and exclude applicable VAT

6. Project Execution

• Projects begin upon receipt of signed agreement and initial payment
• Timelines are estimates; delays caused by client affect delivery schedule
• Scope changes require written change orders with adjusted pricing
• Client feedback is required within agreed review periods

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement for a period of 3 years.

8. Limitation of Liability

StratovantaSystems' total liability shall not exceed the total fees paid by the client for the specific project giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9. Warranty

Delivered work carries a 90-day warranty covering defects present at delivery. See Refund Policy Section 5 for details.

10. Termination

• Either party may terminate with 30 days' written notice
• Immediate termination permitted for material breach
• Upon termination, client pays for all work completed to date
• Confidentiality obligations survive termination

11. Governing Law

These terms are governed by Spanish law. Disputes shall be resolved in the courts of Vigo, Pontevedra, España.

12. Modifications

StratovantaSystems reserves the right to modify these terms. Material changes will be communicated 30 days in advance. Continued use constitutes acceptance.

13. Contact